Privacy Policy

Last updated: April 15, 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Name and artist/band name
• Email address
• Payment information (bank details, PayPal address)
• Music files and metadata
• Communication records (demo submissions, support tickets)

2. How We Use Your Information

We use the information we collect to:

• Distribute your music to streaming platforms
• Process and pay royalties
• Communicate with you about your account and releases
• Provide customer support
• Improve and optimize our Service
• Comply with legal obligations

3. Information Sharing

We share your information only in the following circumstances:

• Distribution Partners: We share artist names, track metadata, and album artwork with streaming platforms as required for distribution
• Payment Processors: We share payment information with our banking partners to process royalty payouts
• Legal Requirements: We may disclose information when required by law, subpoena, or government request

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption of data in transit (TLS/SSL) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. After account termination, we retain certain data for up to 5 years to comply with legal and financial reporting requirements.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Export your data in a portable format

7. Cookies

Our website uses essential cookies to ensure functionality. We do not use tracking cookies or third-party advertising cookies. Analytics data is collected anonymously to improve user experience.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at: privacy@artistmusical.com

BORN DIGITAL MUSIC LIMITED
71-75 Shelton Street
Covent Garden, London
United Kingdom, WC2H 9JQ